Privacy Notice

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, Juan Carlos Félix Pérez makes the following privacy notice available to you.
Juan Carlos Félix Pérez is responsible for the use and protection of your personal data. In this regard, and in compliance with the legal obligations established in the Federal Law on Protection of Personal Data Held by Private Parties, this document informs data subjects about the information collected from them and the purposes for which such information will be used.
Furthermore, we inform you that Juan Carlos Félix Pérez is located at:
Av. Centro Comercial 17117-Local “G, Otay Constituyentes, 22457 Tijuana, B.C.
The personal data we collect from you will be used for the following purposes, which are necessary to establish our relationship with you, as well as to fulfill the services and/or orders you request:
To send information requested by you regarding our services and/or products.
To carry out the purposes described in this privacy notice, we will use the following personal data:
Name, phone numbers, email address, email marketing, and other technologies.
Furthermore, we inform you that your personal data will not be shared with other companies, organizations, or individuals other than ourselves:
Your information will be shared exclusively for the purposes mentioned below:
For marketing, improvement, and updates regarding our products and services, as well as to provide you with better customer service and experience.
You have the right at all times to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); similarly, you have the right to have your information deleted from our records or databases when you consider it is not being used properly (Cancellation); as well as to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of your ARCO rights, the respective request must be submitted via the following email address: info@zien.mx
This contact will also provide details on the procedure and requirements for exercising your ARCO rights; however, the request to exercise these rights must include the following information:
Name, phone number, email address, and reason for the request.
The response to your request will be provided within the following timeframe: 20 business days, and will be communicated as follows:
Via the email address indicated in the request.
The contact details of the person or personal data department responsible for processing ARCO rights requests are as follows:
- a) Name of the person in charge: Administrative Department
- b) Address: Av. Centro Comercial 17117-Local “G, Otay Constituyentes, 22457 Tijuana, B.C.
- c) Phone: +52(664)-196-80-62
- d) Email: info@zien.mx
- e) Other contact method: www.facebook.com/zienmarketing
Please note that you may revoke your consent for the use of your personal data at any time. Likewise, you may revoke the consent that, if applicable, you have granted us for the processing of your personal data. However, it is important to keep in mind that we may not be able to fulfill your request or conclude the use immediately in all cases, as we may be required by legal obligation to continue processing your personal data. Additionally, you should consider that for certain purposes, revoking your consent will imply that we can no longer provide the service you requested, or the termination of your relationship with us.
To revoke the consent you grant herein or to limit its disclosure, the respective request must be submitted via the following email address: info@zien.mx
Likewise, you may request information regarding the procedure and requirements to revoke consent, as well as to limit the use and disclosure of your personal information; however, these requests must contain the following information:
Name, phone number, email address, and reason for the request.
The response to the request for revocation or limitation of disclosure of your data will be provided within a maximum period of: 20 business days, and will be communicated as follows:
Via the specified email address.
This privacy notice may undergo modifications, changes, or updates resulting from new legal requirements; our own needs regarding the products or services we offer; our privacy practices; changes in our business model, or other causes. Therefore, we commit to keeping you informed about any changes this privacy notice may undergo; however, you can inquire whether it has undergone any updates via the following email address: info@zien.mx
Last updated: 10/12/2024
